About Us

Westcliff is located in the charming and historical town of Felixstowe, Suffolk. The home is centrally located and within walking distance to the shops, post office, library, medical centre and other various recreational facilities and the cliff top.

The home aims to offer very high level of care facilities for the Elderly by enhancing their quality of life. We do this by providing an environment which is safe, comfortable, congenial, hygienic and stimulating for the residents, where their rights of privacy and choice are respected.

Working in partnership with the families of the residents, staff, government agencies and health authorities, we work towards achieving the goal of fulfillment for the residents in every aspect of their lives.

The home is registered for 33 residents and consists mostly of single rooms, most of which have en suite facilities. Each room is provided with a vanity/wash basin, television point, smoke detectors and nurse call system. Beds, furniture and linen are provided, although residents are encouraged to bring some of their own possessions to personalize their rooms. All rooms can be accessed via the stairs, chair lift and the five man hydraulically operated passenger lift.

In addition to the vanity/wash basin and en suite facilities there are WC’s and bath lift facilities on all the floors. The home also has a commercial laundry system to look after the resident’s clothing needs and a supply of personal toiletry items is maintained in the home. There are regular visits made by a hairdresser, chiropodist, dentist and optician.

On the ground floor there are two comfortably furnished lounges, one with music and television facilities and the other is used as a quiet room for those who prefer the peace and quiet. There is a separate dining room where meals are served. The kitchen is modern and fully equipped to serve food and drinks. Food for the residents is carefully planned to meet their personal needs and menus are designed to make maximum use of fresh and seasonal produce with plenty of choices. Special dietary requirements are also catered for.

Highly experienced staffs cater for all the needs of the residents and the home operates an open door policy for relatives and friends to visit the residents. A varied programme of activities is carried out during mornings and afternoons, by both staff and external sources, for residents wishing and able to join in.

The aim of the home is to provide a secure, warm and homely environment for the Elderly citizens who are no longer able to capable of looking after themselves. The owners, manager and staff are whole heartedly dedicated to this objective.